Refund and Return Policy for Premium Finance Tools LTD
Effective Date: [Insert Date]
At Premium Finance Tools LTD, we strive to ensure your satisfaction with our products. However, we understand that circumstances may arise where you need to request a refund. This Refund and Return Policy outlines the terms and conditions under which refunds and returns are accepted for Excel templates purchased from our website (“Site”).
Refund Policy
- Users have the right to request a refund for their purchase of Excel templates within 30 days from the date of purchase. This refund policy is in compliance with European Union consumer protection laws.
- To request a refund, Users must contact our customer support team at [insert contact information] within the 30-day period and provide proof of purchase.
- Upon receipt of a valid refund request, Premium Finance Tools LTD will process the refund within a reasonable timeframe. Refunds will be issued to the original method of payment used for the purchase.
- Once a refund is processed, Users will no longer have the right to use the Excel templates for which the refund was issued. All rights to use the templates are revoked, and Users must delete all copies of the templates from their devices.
Return Policy
- As digital products, Excel templates cannot be physically returned. However, if Users encounter technical issues or have concerns about the functionality of the templates, they may contact our customer support team for assistance.
- Our customer support team will make every effort to resolve any issues or concerns regarding the Excel templates. If a resolution cannot be reached, Users may be eligible for a refund in accordance with our Refund Policy.
Exclusions
- Refunds will not be provided in the following circumstances:
- If the 30-day refund period has expired.
- If the Excel templates have been used or modified by the User.
- If the User fails to provide proof of purchase.
- If the refund request does not comply with the terms outlined in this policy.
Changes to this Policy
- Premium Finance Tools LTD reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Users are encouraged to review this policy periodically for updates.
Contact Us
- If you have any questions about this Refund and Return Policy, please contact us at [info|at|premiumofficetemplats.com].
By using our Site and purchasing our Excel templates, you acknowledge that you have read, understood, and agree to abide by the terms of this Refund and Return Policy.
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